FAQ and Troubleshooting

Can i use the plugin together withe the Custom Fields For All plugin ?

• This plugin is an advanced version of the Custom Fields For All plugin. You are adviced not to use custom fields from both plugins in the same product.
  Since both plugins offer quite the same functionalities (except the dependencies) you are advised to use one of them in a product, after configuring it accordingly.
• If you have already installed the Custom Fields For All plugin and you want to use the Dependent Custom Fields For All as well, you have to upgrade your Custom Fields For All to a version equal or higher than 4.0.0.

The dependency does not work in my site's front-end, why ?

Please make sure of the following:

1. The custom fields are assigned in the correct order in the product.
   If you only assign the last level custom field to your product and save it, all the parent custom fields will be automatically assigned to that product and saved in the proper order.
   But if you move the custom fields, make sure that you keep the order from parent to child custom field.
2. There is no other custom field between them.
3. All of the dependent custom fields have the settings Cart Input and Cart Attribute enabled.
4. There are no javascript errors in your page, from other scripts.

The price update does not work properly in my site's front-end, why ?

Since the plugin auto-generates the parent custom fields, you can only use the last level custom fields as price variants.
If you are setting prices to the last level, the price can update, in the product page but the selected custom fields (in the last level) are not yet visible.
To avoid that, you ca set them as "required" from the custom field's settings. This way the last level custom fields, will not have a default selection .